Return Policy

Please note that we do not offer free returns . All returns are the responsibility of the customer. Any costs associated with returning products are the responsibility of the customer. If you want to return a product, you will have to pay the shipping costs yourself.

Return

Is it possible to return my order? Yes, this is possible. If you are not satisfied with the items you have ordered, you have the option to return them within 14 days of receipt. In this case, the order must meet the following conditions:

The order still contains all the correct parts, components and the packaging has arrived exactly as the product. Normal handling of the product is evident, breakage due to careless handling is excluded. Products for which hygiene is important are thoroughly cleaned before the return process begins. The product was found to be defective immediately upon receipt. We reserve the right to charge shipping costs to the customer. A return will be processed within 7 working days and if the conditions are met, the return will be officially confirmed within this period.

*We reserve the right to refuse returned items if we suspect the items have been used or damaged. *

How can I return my order?

If your order meets the above conditions, here's what you need to do to start the return process.

return process.

Send an e-mail to: GSMecon@outlook.com. Make sure the email contains the following: Order number, Reason for the return request, photo of the product in case of breakage, first name + last name of the customer, the customer's address.

We can then contact you and give you the return address. Never send the return to the sender, we will send you the correct address after you have asked us for it. All returns must be sent to our warehouse in Asia. You, the customer, are responsible for the shipping costs of the returned product.

STORMOBAU

The consumer has a right of withdrawal in accordance with the following provision if the consumer is a natural person who enters into a legal transaction for purposes that are not predominantly related to his or her commercial or professional activity:

1. CANCELLATION POLICY

Right of withdrawal.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier has received or accepted the last goods. Since we work with a fully automated system, orders are fulfilled as soon as they are placed. Therefore, we cannot interrupt the shipping process until delivery, so a refund is not possible receipt of the goods. In order to exercise your right of withdrawal, you must inform us (Mecon Fashion) of this. inform you by means of a clear statement (eg by e-mail) of your decision to withdraw from this contract. The withdrawal is completed when we have received the goods. The costs of returning the goods are at the expense of the buyer.

Registration for shipments in transit

As our goods are shipped from Asia, there may be longer transit times over which we have no control. have no control over it. If the goods are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then send them back to us. Of course, you can inform us in advance about your cancellation. To guarantee you the fastest possible return, we ask you to send us a shipping confirmation. confirmation.

Consequences of revocation

If you withdraw from this contract, we must refund all payments we have received from you, with the exception of shipping costs (with the exception of additional costs due to the fact that you have opted for a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days of the day on which we receive notice of your withdrawal from this contract and receipt of the goods. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; Under no circumstances will you be charged for this refund.

The choice of delivery logistics requires the buyer to be responsible for the logistics method of customs clearance. The logistic method of the recipient's customs clearance cannot be used, otherwise the warehouse cannot receive the goods.

Recurrence: All returns are the responsibility of the customer, including shipping costs. Please note that in most cases, returns must be sent to our headquarters in Asia. However, in specific cases, a different warehouse may be assigned for returning products.